Applying for a permit amendment?
Permit amendment requests are still lodged via email using a paper based form (DOCX, 201.7 KB).
How to use the online forms
Use the online guides to assist you in using our online application process.
Frequently asked questions
Is COVID-19 affecting processing times for permits and permit exemptions?
Our teams are continuing to work as usual, but from home. At this stage we do not expect processing times for applications to change.
What documents will I need to complete my application?
To complete the Online Heritage Permit Application form you will need to supply:
- full details of your proposed works, including a Heritage Impact Statement and Plans
- a copy of the certificate of title issued within the last 30 days (unless your site is on Crown Land) - (for permit applications only)
- contact details and written consent of the owner,
- contact details and written consent of the body corporate manager
- a copy of an approved cultural heritage management plan (if applicable).
Are there limits to the documents I can upload?
You can upload PDFs, JPEGs, word docs, excel files and most other file types. However, there is a size limit of 40MB for each file uploaded. The applicant will need to ensure that files are of a suitable size to ensure accessibility. Large files can be reduced by either optimising or flattening PDFs, or if absolutely necessary, breaking into multiple parts. Please use letters and digits only in the file name.
What are the different payment options for paying a permit fee?
Heritage permit fees are determined in accordance with the Heritage Regulations 2017. If you wish to see how the fee is calculated, you can download the details of the 2019/2020 Fee Schedule.
Permit fees can be made by the following methods:
Biller code: 72637
Customer Reference: 164123456786
- Australia Post:
Aus Post bill pay: 206 0834 0000016412345678 25
Australia Post will accept cash, cheque or debit card only. Cheques are to be made out to 'Department Environment Land Water and Planning'. Any dishonored cheque will incur a fee of $110.00.
You will be required to add proof of payment details and upload a copy of the receipt.
Can I save my application?
Yes, you can save your application. You (the permit contact) will be sent an email including a password and a link to retrieve your application. Please note, without the email your application will be lost and you will need to start again.
Currently all supporting documents are supplied on the last page of the application form. The form can NOT be saved with attachments at this stage.
The P number for my pre-application meeting isn’t accepted
If the P number you enter isn’t associated with the place you’re putting in an application for, it won’t be accepted. If someone has already applied for a permit using that P number, it won’t be accepted. It’s not compulsory to enter a P number, just move to the next field.
Why do I need to upload Owner's Consent?
The Heritage Act 2017 stipulates in s.93(3) that "If the applicant is not the owner or government asset manager of the registered place or registered object, the applicant must obtain the written consent of the owner or government asset manager of the place or object."
We will accept consent on letterhead from the owner. We would recommend the following text is used:
“Statement of consent of owner under section 92(3) or 93 of the Heritage Act 2017 (Vic) for an application to carry out works or activities in relation to a registered place or object.
- I am the owner of the registered place/object [insert name and VHR number of registered place/object]
- I consent to the application to carry out the works or activities as specified in the [permit OR permit exemption] application.
- I consent to [insert name] lodging an application on my behalf.
[Name] [address] [contact phone number]
I can’t press ‘next’
If your next button is grey or you can’t progress to the next screen, scroll up to check for red text and complete the missing information.
I am using Internet Explorer and I'm having issues retrieving my saved form
We recommend the use of Chrome, Firefox or Safari when using the online forms. Internet Explorer is not recommended. When using Internet Explorer there can be an issue when retrieving your saved form. If this happens try a hard refresh by pressing 'CTRL + F' on the keyboard.
Can I still use a paper form?
Yes, there will be a transition period where we continue to accept paper based forms. We encourage applicants to use the new online service and welcome ongoing user feedback.
If you need the paper based forms they can be downloaded here:
Page last updated: 18/05/20